Legals, privacy policy & GTCs

Legal notice
Seraina Schmitt ° Cranio Zurich
Kalkbreitestrasse 59
8003 Zurich
seraina@cranio-zurich.ch
Phone: 076 620 63 13 


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Disclaimer
The author accepts no liability for the correctness, accuracy, up-to-dateness, reliability and completeness of the information provided. Liability claims against the author for damages of a material or immaterial nature arising from access to or use or non-use of the published information, misuse of the connection or technical faults are excluded. All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.


Liability for links
References and links to third-party websites lie outside our area of responsibility. Any responsibility for such websites is rejected. Access to and use of such websites is at the user's own risk.


Copyright
The copyright and all other rights to content, images, photos or other files on the website belong exclusively to Seraina Schmitt or the specifically named rights holders. The written consent of the copyright holders must be obtained in advance for the reproduction of any elements.

Photos by Andrea Nietlisbach

Web Design & Development at NathMakesThings

Privacy policy

Version from 01.07.2024

In this privacy policy we, the practice Seraina Schmitt ° Cranio Zurich, explain how we collect and otherwise process personal data. Personal data refers to all information relating to an identified or identifiable person.

If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please make sure that these persons are aware of this Privacy Policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.

This Privacy Policy is designed to meet the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revDPA"). Whether and to what extent these laws are applicable, however, depends on the individual case.

The Seraina Schmitt ° Cranio Zurich practice is responsible for the data processing that we describe here, unless otherwise stated in individual cases. If you have any data protection concerns, you can send them to us at the following contact address:

Seraina Schmitt ° Cranio Zurich
Kalkbreitestrasse 59
8003 Zurich
seraina@cranio-zurich.ch
Phone: 076 620 63 13


Collection and processing of personal data

We take the protection of our customers' personal data very seriously. Personal data is treated confidentially and is not passed on to third parties without the consent of our customers. It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected when using special services of the company on our website, this is always done on a voluntary basis. This data will not be passed on to third parties without the express consent of our customers. We would like to point out that internet-based data transmission (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Purposes of data processing and legal bases
If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive newsletters), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been granted can be revoked at any time, but this has no effect on data processing that has already taken place.


Duration of storage of personal data
We process and store your personal data for as long as is necessary for the fulfillment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship and beyond in accordance with the statutory retention and documentation obligations. As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized.

Data security
We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse.

Rights of the data subject
You have the right to information, correction, deletion, the right to restrict data processing and the right to object to our data processing within the framework of the data protection law applicable to you and insofar as provided for therein (such as in the case of the GDPR).

Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner(http://www.edoeb.admin.ch).

Changes
We may amend this privacy policy at any time without prior notice. The current version published on our website shall apply. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

GTC

General Terms and Conditions (GTC) for the practice of craniosacral therapy

  1. Invoicing and terms of payment

    • An invoice will be issued for the craniosacral therapy services provided.

    • The invoice must be paid within 15 days of the invoice date.

    • A reimbursement voucher for the health insurance company is sent to the patient by e-mail together with the invoice.

  1. Cancellation conditions

    • Cancellations made 24 to 12 hours before the agreed appointment will incur a fee of 50% of the treatment costs.

    • Cancellations made less than 12 hours before the agreed appointment will incur a fee of 100% of the treatment costs.

  1. Contact and availability

    • Cancellations and other notifications can be made by telephone or e-mail.

    • It is recommended that you notify us of cancellations as early as possible in order to avoid unnecessary costs.

  1. Disclaimer

    • The practice accepts no liability for non-reimbursement of treatment costs by the health insurance company.

    • Treatment is at the patient's own risk.

  1. Data protection

    • All patients' personal data is treated confidentially and is not passed on to third parties unless this is required by law or is necessary for billing purposes with the health insurance company.

  1. Final provisions

    • Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

    • Amendments or additions to these GTC must be made in writing.

Contact details of the practice:
Seraina Schmitt ° Cranio Zurich
Kalkbreitestrasse 59
8003 Zurich
seraina@cranio-zurich.ch
Phone: 076 620 63 13 

Date: July 08, 2024

These GTC come into force on the date of publication and are valid until further notice.